Record Retrieval

Record Retrieval

Streamlined Record Retrieval: Our Unique Approach to Legal Assistance

At Legal Assist, we understand the importance of having accurate and timely access to medical records. Our medical record retrieval services help you obtain the necessary information to build a strong case for your clients. We offer a range of services, from facility research to status calling, and medical record review, to ensure that you have everything you need to succeed.

Our team comprises of Case Managers, HIPPA Specialists, Contact Center Executives and Data Processing Specialists.

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11+

Years of Record Retrieval Expertise

Unmatched Medical Record Retrieval Support: The Legal Assist Advantage

Our medical record retrieval services are designed to make your life easier. We offer three distinct services that can be tailored to your needs, allowing you to pick and choose what works best for your firm. We also offer hybrid solutions that allow you to keep certain aspects of the retrieval process in-house, while we handle the rest. This means you have more control over the process and can save money in the long run.

Facility Verification

One of the crucial and often overlooked steps in Record Retrieval is Facility Verification. Generating, Processing, and Submitting Requests without verifying the contact details, mode of submission, fee details, and other relevant facility information often leads to delays in retrieval times leading to an increase in the overall cost of record retrieval and missed deadlines.

Status Check

We not only dedicate teams to identifying the status but also make sure they keep they status moving up the retrieval ladder leading to faster turnaround times. Assigning a dedicated team to check the status of the submitted requests is a game-changer in optimizing the record retrieval process.

Follow-up Calls

With a 3-day follow-up protocol, our follow-up requests go beyond calls to the facilities! We deploy a ‘Call-fax-email-chat’ approach to reach the Medical Record Departments and Copy Services in the fastest, most affordable, and secure way possible enhancing the overall retrieval process and minimizing the turnaround times.
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RETRIEVAL AND REVIEW SPECIALISTS

REQUEST

Revolutionize Your

Record Retrieval with Legal Assist's Hybrid Solution: Keep it In-house, Increase Efficiency, and Cut Costs

Revolutionize Your

Record Retrieval with Legal Assist's Hybrid Solution: Keep it In-house, Increase Efficiency, and Cut Costs

Looking for a new and innovative approach to medical record retrieval? Look no further than Legal Assist’s Hybrid Record Retrieval services. Our unique offering is born from our experience working with a variety of law firms and understanding the challenges they face in outsourcing the entire retrieval process. With our Hybrid solution, you can keep the retrieval process in-house, submitting requests directly from your team, while still leveraging our expertise for the middle stages of the process.

We know that maintaining a call center and handling facility verification, follow-up, and tracking calls can be a pain point of the retrieval process. That’s why we have a dedicated call center to handle all of these tasks for you. This not only saves you on overall costs, but also increases efficiency and productivity.

If you’re interested in learning more about our innovative Hybrid Record Retrieval services, schedule a call with us today. Our experienced team will be happy to answer any questions you may have and provide you with the information you need to make an informed decision about your record retrieval needs.

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From Records to Results: The Power of Integrating Retrieval and Review Services for Case Success

When it comes to litigating mass tort cases, obtaining and reviewing medical records is a critical component of the process. However, managing the record retrieval process can be time-consuming and complex, with a multitude of steps and potential roadblocks. That’s why Legal Assist offers both record retrieval and review services to help streamline and optimize your case litigation process.

By combining record retrieval and review services, you’ll have access to a powerful tool that can accelerate your case litigation process, help ensure accuracy and completeness of the record set, and ultimately lead to more effective outcomes.

Skilled Resources, Delivering Results.

Legal Assist’s record retrieval and review services are designed to provide exceptional results by harnessing the power of collaboration. Our skilled resources work together to deliver accurate, timely, and comprehensive information, enabling our clients to make informed decisions and build stronger cases. With a focus on quality, efficiency, and customization, Legal Assist is committed to helping our clients succeed in their legal endeavors.

    • HIPPA Specialists50%
    • Document Management30%
    • Contact Center Agents75%
    • Medical Record Reviewers25%

    Medical Record Review Services

    Our medical record review services are performed by experienced medical professionals with over 10 years of review experience. They can perform a full-fledged review, producing mass tort matrix or chronological summaries, or simply find missing records, ensure all dates of service are accurate, and confirm the record set has documents supporting proof of use and proof of injury.

    Combining Record Retrieval and Review

    When you combine our record retrieval and review services, you have a powerful tool that can help ensure accuracy and completeness of the record set, identify missing records or other potential issues, and accelerate the case litigation process. This not only leads to more effective outcomes but can also result in lowered costs without compromising quality.

    Whether you need record retrieval, review, or a combination of both, Legal Assist has the experience, expertise, and resources to help you achieve success in your mass tort litigation cases. Contact us today to learn more about how our record retrieval and review services can benefit your firm.

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    FAQ's

    Empowering You with Knowledge: Frequently Asked Questions About Our Lead Management and Review Services.

    What services do you offer for medical record retrieval?
    We offer three distinct services within record retrieval: facility research, creating and submitting requests for medical records, and status calling and follow-up calling. We also offer hybrid solutions that allow you to keep certain aspects of the retrieval process in-house while we handle the rest.
    What is medical record review, and how can it benefit my firm?
    Medical record review is a stand-alone service we offer that includes a thorough review of medical records by our team of experienced medical professionals. This service can help you identify missing records, ensure that all dates of service are accurate, and make sure that the record set has documents supporting proof of use and proof of injury.
    How does Legal Assist differ from other medical record retrieval services?
    We offer a range of services that can be tailored to your needs, and we have the experience and expertise to handle even the most complex cases. Our hybrid solutions also give you more control over the process and can save you money in the long run.
    How long does it take to retrieve medical records?
    The time it takes to retrieve medical records varies depending on the provider and the number of records needed. Typically, it can take anywhere from a few days to a few weeks. Our team at Legal Assist works diligently to retrieve records as quickly as possible and provides regular updates on the status of requests.
    How do you ensure the privacy and security of the medical records?
    At Legal Assist, we take the privacy and security of medical records very seriously. We ensure that all requests for records are accompanied by the appropriate HIPAA and authorization forms. Our team members are trained in HIPAA compliance and follow strict protocols to safeguard sensitive information. We also use secure file transfer methods to transmit records to our clients.

    Looking for more personalized assistance? Our team is here to help. If the above FAQs don’t answer your questions, let’s schedule a free one-on-one meeting at your convenience to better understand your specific requirements. Contact us today to get started.

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    Trusted Experts in Record Retrieval: Our Proven Track Record of Success

    We have a team of experienced professionals with a deep understanding of the medical record retrieval process. Our team has handled hundreds of cases, and we know what it takes to get the job done quickly and efficiently. Whether you need help with facility research, creating and submitting requests for medical records, or status calling and follow-up calling, we have the experience and expertise to help.

    We have made over 2 million record retrieval calls.

    Our database includes over 90,000 researched and verified healthcare facilities and pharmacies, including copy services and centralized pharmacy headquarters.

    We have successfully retrieved more than 100,000 records.

    Our expertise allows us to retrieve all types of records, including medical, radiology, billing, pharmacy, nursing home, long-term care, and more.

    Our estimated turnaround times for record retrieval are based on our past experience and may vary depending on the case:

    • General TAT: 30-45 days
    • Centralized Pharmacies: 45-60 days
    • Office of Veteran Affairs: 45-90 days
    • Copy Service: less than 30 days

    In addition to medical records, we have expertise in retrieving other types of records, such as Certified NRF (No Records Found), Response of No Records, and more.